Job Description

Job Description

Job Description

A-Line staffing is hiring for a Remote Benefits Customer Service (Call Center) Representative in Pittsburgh, PA

If interested i n the Remote Benefits Customer (Call Center) Service role APPLY NOW!!!

Brittney Blackman | bblackman@alinestaffing.com

Benefits Customer Service Representative Details:

• Location: MUST live within 2 hours of Pittsburgh, PA 15222
  • On-site 1st day before going remote | September Start Date
• Payrate: $16.50/hr | Pay increase after 30 days 18/hr
• Required Availability: Mon-Fri only hours vary, 8-hour shift between 8a-9p | some OT required
  • 32 to 40 hours per week
  • OT hours may run as late as 11p

Benefits Customer Service Representative Summary and Highlights:

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Responsibilities :

• Adhere to all pertinent local, state, and federal pharmacy regulations.
• Perform sanitation and maintenance of the cleanroom area.
• Perform sanitation, maintenance, and tracking of infusion equipment.
• Perform pharmaceutical infusion compounding activities. Participate in pharmacy quality control and performance improvement activities.
• Perform pharmacy inventory control.
• Follow all applicable government regulations including HIPAA.
• Other duties as assigned; Job duties may vary by location.

Benefits Customer Service Rep Requirements :

• Verifiable High School Diploma or GED is required
• Attendance mandatory for first 90 days
• Call center experience required
• Strong computer skills required
• Strong problem solving skills required
• Must have a private/quite workspace with internet connection
• MUST live within 2 hours of Pittsburgh, PA 15222
• MUST be available for after hours OT

Remote Work Requirements:

• Must reside within the United States - within 2 hours of Pittsburgh, PA 15222
• Dedicated, distraction-free work environment
• High-speed, hardwired internet connection required (Wi-Fi, satellite, cellular, or dial-up connections are not acceptable)
• Ability to use employer-provided computer and tech equipment

If interested i n the Remote Benefits Customer Service (Call Center) role apply now!!

Brittney Blackman | bblackman@alinestaffing.com

Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build Rapport

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