Job Description

Guest Room Attendant - Full Time

Four Seasons Hotel Seattle is looking for a Guest Room Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guest Room Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences and the comfort as set by the hotel procedures and standards. The Guest Room Attendants are also responsible for stocking linen rooms and storage areas with clean linens, retrieving and delivering guest request items as needed to arriving guests, and replenishing of guest supplies, which may include replenishing coffee/tea supplies, its accompaniments, and mini-bar items to arriving and occupied guest rooms. The Guest Room Attendant is responsible for inspecting and releasing of their own rooms (but not limited to) and may be required to inspect/release rooms of others, ensuring all standards have been met and any deficiencies corrected if needed before rooms are occupied by a guest. This position reports to the Director of Housekeeping. U.S. work authorization is required for this position.

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998.

Four Seasons Hotel Seattle is the Pacific Northwest's only Forbes five-star rated hotel. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

• Keeps all guest room or private residences, vacuumed and dusted. Makes sure mirrors, furniture, floors, bathroom fixtures, etc are clean, mark-free, and ensures equipment in all guest rooms are in working order
• Has a set number of rooms to clean during a shift and/or specifically assigned a set number of room(s) to detail clean in accordance to our Perfect Room Program (PRP).
• Removes dirty towels and sheets and replaces them with clean ones from the linen storage closets.
• Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
• Makes bed
• Removes Rooms service trays, dishes and carts to service landings
• Stocking of guest linen to the appropriate storage areas and guest rooms
• Retrieving and delivering guest request as needed, replenishing of guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc)
• Replenishing of coffee/tea supplies, its accompaniments, and mini-bar items
• Placing rooms in turndown status when being cleaned.
• Inspects and releases own rooms (but not limited), ensuring all standards are met to standard and any deficiencies corrected

Preferred Qualifications and Skills

• Ability to read, write and speak English.
• Previous Housekeeping experience preferred, but not required

What to Expect from Your Work Experience...You will

• Be part of a cohesive team with a singular focus on creating the best possible guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Hourly rate is $26.22
• Be encouraged to demonstrate your professional passion
• Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
• Be rewarded with market-leading pay and a comprehensive benefit plan
• Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
• Receive a complimentary meal when at work in our employee restaurant, the Sound Caf

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