Job Description

Job Description

Job Description

The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Loan Officer Assistant to support Loan Officers in originating, processing, and closing residential mortgage loans, while ensuring an excellent borrower experience.

This role is ideal for someone who is detail-oriented, organized, and customer-focused, with a passion for helping clients navigate the mortgage process smoothly.

The pay for this role is hourly + incentive.

What You’ll Do:

• Assist Loan Officers in managing a pipeline of mortgage loan applications from origination through closing.
• Collect, review, and verify borrower documentation (income, assets, credit, collateral) for completeness and accuracy.
• Prepare complete loan packages for underwriting and submit to operations.
• Review and communicate underwriting conditions to borrowers, then submit cleared conditions for approval.
• Schedule and coordinate closings, confirming details with borrowers, title companies, and all parties.
• Order and review third-party documentation (title commitments, appraisals, insurance).
• Maintain accurate notes, file updates, and provide administrative and marketing support to Loan Officers.
• Ensure compliance with all policies, procedures, and lending regulations.

What You Bring:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 1–2 years of mortgage lending, loan processing, or financial services experience preferred.
• Knowledge of loan products, documentation requirements, and compliance a plus.
• Proficiency in Microsoft Office and familiarity with Loan Origination Systems (LOS) preferred.
• Strong organizational, time management, and problem-solving skills.
• Excellent written and verbal communication skills, with a professional demeanor.
• Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment.

Why Join Northpointe?

We offer a collaborative environment where your attention to detail and customer service skills directly support successful closings. You’ll enjoy competitive benefits, professional development opportunities, and a team culture that values initiative, service, and results.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance

Ready to Apply?

Step into a role where your organization and client service skills truly make a difference. At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER .

AA - EOE

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