Patient Services Representative (Korean language) Job at nTech Workforce, Columbia, MD

dmNoU1JENWROSEl4LzBQTFFtY1V1NGJ2Qnc9PQ==
  • nTech Workforce
  • Columbia, MD

Job Description

Job Description

Terms of Employment:

  • Permanent, Direct Hire
  • Schedule: Monday - Friday, 1:30 PM - 9:00 PM (ET)
  • Location: Columbia, MD 21044

Overview & Responsibilities:

Our client is seeking a dedicated and customer-focused Patient Services Representative / Front Desk Clerk to join the team in Columbia, MD. The successful candidate will be the first point of contact for our patients, ensuring a seamless and positive experience from arrival to departure. This role is crucial in upholding our commitment to exceptional patient care and efficient office operations. The ideal candidate will be bilingual in English and Korean and possess strong interpersonal skills.

You will…

  • Greet patients and visitors in a professional, welcoming, and friendly manner.
  • Check-in and check-out patients, ensuring all necessary paperwork is completed accurately.
  • Schedule, reschedule, and confirm patient appointments in person and over the phone.
  • Answer a multi-line phone system, directing calls and taking messages as needed.
  • Verify patient demographic and insurance information, making updates to the system as required.
  • Collect co-pays and other patient payments.
  • Maintain patient confidentiality in accordance with HIPAA regulations.
  • Manage patient records and ensure they are up-to-date.
  • Communicate effectively with clinical staff to ensure efficient patient flow.
  • Provide information to patients regarding their appointments and answer any questions they may have.
  • Keep the front desk and waiting area clean and organized.

Required Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role.
  • Bilingual in English and Korean.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Proficiency in Microsoft Office Suite.
  • Ability to work effectively in a fast-paced environment.
  • A compassionate and empathetic demeanor.

Preferred Qualifications:

  • Associate's degree.
  • Experience working in a medical office or healthcare setting in a similar role.
  • Experience with electronic health records (EHR) systems.

Job Tags

Permanent employment, Work at office, Monday to Friday,

Similar Jobs

Curative

Pediatrics Physician Job at Curative

 ...Physician at Curative summary: This position is for a Pediatrics Physician to join a well-established outpatient practice serving the Chinese communities in the Eastern Los Angeles Area. Candidates must be board certified or eligible, speak Mandarin or Cantonese, and hold... 

Stability Healthcare

Travel Endoscopy RN - $2,322 per week Job at Stability Healthcare

 ...Stability Healthcare is seeking a travel nurse RN Endoscopy for a travel nursing job in Indianapolis, Indiana. Job Description & Requirements ~ Specialty: Endoscopy ~ Discipline: RN ~ Start Date: 10/27/2025~ Duration: 13 weeks ~40 hours per week ~ Shift... 

Confidential

Security Manager Job at Confidential

 ...Summary The Security Manager must be a detail-oriented, self-motivated leader responsible for the overall execution of classified programs as directed by USG directives and requirements. The candidate will serve as the Facility Security Officer (FSO) and Contractor... 

Groundwater and Environmental Svcs.

Entry to Mid-level Environmental Scientist Job at Groundwater and Environmental Svcs.

 ...Health, Safety, Security, and Environment. Skills & Requirements ~ A Bachelor of Science in Environmental Science, Biology, Ecology, Geology, Earth Sciences, Environmental Studies, Forestry, Wildlife Biology, or related field is required. Masters of Science a... 

M. C. Dean

Corporate Travel Agent - Charlottesville, VA Job at M. C. Dean

 ...requests for global travel, including a high volume of airline, hotel, and transportation transactions. Assist and problem-solve for corporate travelers. Manage reservations, extensions, travel changes, and ticket refunds. Proficiency with Sabre, superior customer service...